How often should I have my heat pump serviced?

You should have your heat pump serviced at least once a year. If you use your heat pump for heating and cooling, you should service it twice annually, in the fall and the spring.

What is the life span of a heat pump?

The average life span of a heat pump is 10-15 years. Because heat pumps run year-round to heat and cool your home, they don’t always last as long as a typical heating or cooling system. However, you can extend the life span by ensuring that your unit is routinely maintained by an HVAC professional.

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Water Treatment FAQs

How do I know if I need a water treatment system?

Signs include hard water stains, dry skin/hair, bad taste or odor, cloudy water, or staining on fixtures. We offer free water testing to identify your specific water quality issues.

What's the difference between a water softener and water filter?

Water softeners remove hard minerals (calcium, magnesium) that cause scale buildup. Water filters remove contaminants, chlorine, and sediment. Many homes benefit from both systems.

Do you service well water systems?

Yes! We specialize in well water treatment including iron filters, pH neutralizers, UV purification, and sediment filtration. Lake Norman area wells often have iron and hardness issues.

How long does a water softener last?

Quality water softeners last 15-20 years with proper maintenance. We recommend annual service to ensure optimal performance and salt efficiency.

Is soft water safe to drink?

Yes, softened water is safe to drink, though it contains slightly more sodium. For those on sodium-restricted diets, we can install a reverse osmosis system for drinking water.

Have more questions? We're here to help!

Call 704-892-5843